Employee Guide for New Zealand

👋 Welcome to Toku. Toku is your Employer of Record (EOR) in New Zealand. We employ you through the appropriate local Toku entity and manage the compliance, HR, payroll, and benefits administration connected to your employment. Your day-to-day work, goals, and role direction continue to come from the organization you support.

Your employment at a glance

📄 Your signed employment agreement governs your individual terms, including pay, working hours, probation, notice, and any custom arrangements. Mandatory local law also applies. If this guide and your agreement appear different, contact Toku before relying on the summary.

Pay schedule and payroll changes

You are normally paid monthly, on the last business day of the month. The standard monthly cutoff for payroll changes is generally the 10th, but the exact cutoff can vary by country and organization. Check the Toku: 2026 and 2027 Payroll Calendar and Deadlines or contact Toku before relying on a specific date.

You will receive a payslip for each payroll cycle showing your gross pay, required deductions, and net pay. Keep your bank, tax, and personal information current in Toku, and notify us promptly if anything changes.

Your employment terms and probation

• Toku issues a compliant local employment agreement for every hire, signed before the start date as New Zealand law requires.
• Employment types are permanent (full-time and part-time), fixed-term, and casual. Permanent is the default.
• Fixed-term agreements are only permitted where there is a genuine reason (for example, parental leave cover, a specific project, or a seasonal peak), and that reason must be stated in the agreement.
• Probation is set in the employment agreement, typically up to 6 months. New Zealand also allows a 90-day trial period at the start of employment; during probation, employees keep the right to challenge an unjustified dismissal, so a fair process still applies.

Working hours and overtime

Your normal working hours are stated in your signed employment agreement and may vary by role, schedule, or applicable collective agreement. Toku does not expect routine overtime. Do not work overtime or additional hours unless your manager has approved them in advance. Any overtime or additional-hours treatment follows your signed agreement and mandatory local law.

Leave entitlements

Unused sick leave accumulates year to year up to a cap of 20 days. Paid parental leave is government-funded and administered through Inland Revenue, so it is not an employer cost.

ℹ️ Your employment agreement, Toku HRIS leave balance, and applicable local rules determine your exact entitlement. Contact Toku if the information shown in your account does not match your agreement or this guide.

Public holidays in 2026

New Zealand observes 11 national public holidays in 2026. Each region also has its own anniversary day as an additional public holiday.

Employees who work on a public holiday are entitled to time-and-a-half pay plus an alternative day off.

Statutory benefits

Statutory : KiwiSaver retirement contributions, ACC no-fault accident coverage (workplace and non-workplace injuries), publicly funded healthcare, and the statutory leave entitlements listed above.

Additional Toku benefits

In New Zealand, Toku's standard supplemental benefit is Remote Health by SafetyWing. Review 🌍 Global Coverage: Remote Health by SafetyWing for current availability, coverage, eligibility, enrollment, and support information.

Stablecoin payroll and token grants

Where permitted by local law and enabled for your organization, Toku can support token grant administration and allow you to elect to receive a portion of your net pay in stablecoins. Availability depends on your country, your organization's program, and your individual compensation arrangements. These options are not guaranteed components of every employment package.

If stablecoin payroll is available to you, see Toku: Stablecoin Payroll Set Up. For token grant questions, use the Toku: Contact our Team for Support! to reach the Token Grant Administration team.

Annual tax documents

For the tax year ending March 31, your reported earnings and tax deductions can be reviewed in myIR. Inland Revenue generally issues automatic income-tax assessments from the last weekend in May through the end of July, where you qualify for an automatic assessment. That is an Inland Revenue timeline, not an employer deadline for uploading a year-end form. Your government tax information is accessed in myIR; any separate employer-issued documents provided to Toku will be uploaded to Documents. myIR income summary · Inland Revenue year-end timeline.

If an expected employer-issued document is missing or incorrect, email payroll@toku.com with your name, country, and tax year.

Leaving Toku: resigning

Give formal notice to Toku. As your legal employer, Toku needs your resignation letter. Upload it to Documents in your Toku account or email customer-success@toku.com, and notify your manager. Include your proposed last working day and follow the notice requirements in your employment agreement and any local formalities. Ask Toku before assuming a shorter notice period has been agreed.

Your offboarding documents. Toku sends your formal offboarding/termination document through DocuSign and uploads it to Documents in your Toku account. Review it for the applicable departure terms, final-pay details, and any actions required. We do not send a separate personalized general offboarding email. Required local certificates or provider documents may arrive separately from Toku or the local payroll provider.

Country-specific process: Toku reports your employment end date to Inland Revenue through payday filing. Your formal offboarding documents and final payroll explain the applicable pay and leave treatment. If you need additional proof of your employment, ask Toku. Your KiwiSaver savings remain with your provider; contact them about ongoing contributions and account options.

Benefits and provider updates. Benefits are managed through external carriers and providers. Depending on the benefit, you may receive an email or see your coverage status change in the provider’s portal or app. Confirm the exact cancellation date, any continuation or conversion options, and claim/action deadlines directly with the provider; do not assume all benefits end on the same date. Ending employment does not automatically cancel your pension or retirement savings. Review the benefits guide linked below and contact Toku if anything is unclear.

🌍 Global Coverage: Remote Health by SafetyWing

Your Toku account stays accessible after you leave, including your employment and tax documents. For help updating your email address, password, or two-factor authentication, email customer-success@toku.com. Keep an accessible personal email on file with Toku and your providers.

How to get help

Toku is your employer and your first point of contact for employment support. For payroll, payslips, statutory deductions, or payroll tax documents, email payroll@toku.com. For benefits support, email benefits@toku.com. For leave, employment documents, immigration, or other employment matters, use Toku: Contact our Team for Support! to reach the right team.

Important

This guide is a general summary and does not replace your signed employment agreement, Toku policies, benefit plan documents, or applicable law. Your exact entitlements may vary based on your work location, tenure, role, collective agreement, or individual terms. Where there is a conflict, the applicable law and binding employment documents control.

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Last reviewed September 2026. Source: 🇳🇿 Hiring in New Zealand.