Employee Guide for Mexico

👋 Welcome to Toku. Toku is your Employer of Record (EOR) in Mexico. We employ you through the appropriate local Toku entity and manage the compliance, HR, payroll, and benefits administration connected to your employment. Your day-to-day work, goals, and role direction continue to come from the organization you support.

Your employment at a glance

📄 Your signed employment agreement governs your individual terms, including pay, working hours, probation, notice, and any custom arrangements. Mandatory local law also applies. If this guide and your agreement appear different, contact Toku before relying on the summary.

Pay schedule and payroll changes

You are normally paid monthly, on the last business day of the month. The standard monthly cutoff for payroll changes is generally the 10th, but the exact cutoff can vary by country and organization. Check the Toku: 2026 and 2027 Payroll Calendar and Deadlines or contact Toku before relying on a specific date.

You will receive a payslip for each payroll cycle showing your gross pay, required deductions, and net pay. Keep your bank, tax, and personal information current in Toku, and notify us promptly if anything changes.

Your employment terms and probation

• Toku issues a compliant local employment agreement for every hire, in Spanish (bilingual versions available; the Spanish text prevails in a dispute).
• Indefinite-term employment is the default. Fixed-term contracts are only valid where the nature of the work genuinely requires a set duration, and repeated renewals can be reclassified as indefinite.
• Probation is 6 months per Toku's employment agreement, in line with the 180-day maximum Mexican law allows for managerial and specialized technical roles (the general statutory limit is 30 days).

Working hours and overtime

Your normal working hours are stated in your signed employment agreement and may vary by role, schedule, or applicable collective agreement. Toku does not expect routine overtime. Do not work overtime or additional hours unless your manager has approved them in advance. Any overtime or additional-hours treatment follows your signed agreement and mandatory local law.

Leave entitlements

Vacation days cannot be exchanged for pay while employed. Sick and maternity pay are funded by IMSS rather than the employer, based on the employee's registered contribution salary.

ℹ️ Your employment agreement, Toku HRIS leave balance, and applicable local rules determine your exact entitlement. Contact Toku if the information shown in your account does not match your agreement or this guide.

Public holidays in 2026

Mexico has 7 mandatory paid public holidays. Three of them follow a movable Monday system to create long weekends, holidays falling on a weekend are not moved, and employees who work a holiday receive triple pay. Bank holidays such as Holy Week and Day of the Dead are observed by financial institutions but are not mandatory.

Statutory benefits

Statutory : IMSS health coverage for the employee and their dependents, INFONAVIT housing credits, SAR retirement savings, the aguinaldo, PTU profit sharing, the 25% vacation premium, and a 25% Sunday premium for employees who regularly work Sundays.

Additional Toku benefits

In Mexico, Toku's standard supplemental benefit is Remote Health by SafetyWing. Review 🌍 Global Coverage: Remote Health by SafetyWing for current availability, coverage, eligibility, enrollment, and support information.

Stablecoin payroll and token grants

Where permitted by local law and enabled for your organization, Toku can support token grant administration and allow you to elect to receive a portion of your net pay in stablecoins. Availability depends on your country, your organization's program, and your individual compensation arrangements. These options are not guaranteed components of every employment package.

If stablecoin payroll is available to you, see Toku: Stablecoin Payroll Set Up. For token grant questions, use the Toku: Contact our Team for Support! to reach the Token Grant Administration team.

Annual tax documents

Your main employment tax records are CFDI payroll receipts, issued during the year rather than as a single annual January 31 form. The local payroll provider sends the stamped receipts by email each month; they record your income and tax withheld. You can also review annual totals and download payroll CFDIs through the SAT payroll viewer. Check Documents in your Toku account for employer-provided copies and contact payroll if you need a missing receipt. SAT payroll viewer.

If an expected employer-issued document is missing or incorrect, email payroll@toku.com with your name, country, and tax year.

Leaving Toku: resigning

Give formal notice to Toku. As your legal employer, Toku needs your resignation letter. Upload it to Documents in your Toku account or email customer-success@toku.com, and notify your manager. Include your proposed last working day and follow the notice requirements in your employment agreement and any local formalities. Ask Toku before assuming a shorter notice period has been agreed.

Your offboarding documents. Toku sends your formal offboarding/termination document through DocuSign and uploads it to Documents in your Toku account. Review it for the applicable departure terms, final-pay details, and any actions required. We do not send a separate personalized general offboarding email. Required local certificates or provider documents may arrive separately from Toku or the local payroll provider.

Country-specific documents: Expect the finiquito calculation showing your final settlement, prepared with the local payroll provider, and the corresponding payroll tax receipt. A resignation is treated separately from employer-initiated severance. You are also entitled to a written certificate of services (constancia de servicios) within three days of leaving, under Article 132(VIII); it is also available on request during employment. This records your service and is separate from a recommendation letter. Mexican Federal Labour Law.

Benefits and provider updates. Benefits are managed through external carriers and providers. Depending on the benefit, you may receive an email or see your coverage status change in the provider’s portal or app. Confirm the exact cancellation date, any continuation or conversion options, and claim/action deadlines directly with the provider; do not assume all benefits end on the same date. Ending employment does not automatically cancel your pension or retirement savings. Review the benefits guide linked below and contact Toku if anything is unclear.

🌍 Global Coverage: Remote Health by SafetyWing

Your Toku account stays accessible after you leave, including your employment and tax documents. For help updating your email address, password, or two-factor authentication, email customer-success@toku.com. Keep an accessible personal email on file with Toku and your providers.

How to get help

Toku is your employer and your first point of contact for employment support. For payroll, payslips, statutory deductions, or payroll tax documents, email payroll@toku.com. For benefits support, email benefits@toku.com. For leave, employment documents, immigration, or other employment matters, use Toku: Contact our Team for Support! to reach the right team.

Important

This guide is a general summary and does not replace your signed employment agreement, Toku policies, benefit plan documents, or applicable law. Your exact entitlements may vary based on your work location, tenure, role, collective agreement, or individual terms. Where there is a conflict, the applicable law and binding employment documents control.

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Last reviewed September 2026. Source: 🇲🇽 Hiring in Mexico.