Request or delete your personal data

📘 For employees and contractors on Toku. Last updated October 30, 2026.

Manage your personal data and marketing preferences directly in your Toku account.

Before you start

• Log in to your Toku account at app.toku.com
• These options sit at the bottom of your Profile page and require an active login. Contact your HR team if you have trouble signing in.

Access your data control settings

1. Select Profile in the left-hand menu, then scroll to the bottom of the page to find the data management options.

1. The Request data card downloads a copy of your personal data. The Delete data card starts a request to have it deleted.

Request a copy of your data

1. Select Request data to ask Toku for a downloadable copy of your personal data.
2. Toku processes the request and emails you a confirmation, typically within 1-3 business days.

Delete your personal data

1. Select Request deletion to start a request to permanently delete your personal data.
2. The Request Data Deletion dialog opens with a red warning: "This action is irreversible. A deletion request will be submitted to Toku for review. Your data will not be deleted until the request is approved." Add a Reason (optional) if you want, type DELETE in the confirmation box, then select Submit Request. The button stays greyed out until you type DELETE exactly.

1. Toku reviews your request before anything is deleted. You will hear back once it has been reviewed - you do not need to email anyone separately.

Good to know

• Once a deletion request is approved, the deletion is permanent and will affect your ability to use the platform going forward.
• Toku is required to retain certain data to continue providing employment or contractor services.
• Processing requests typically take 1 - 3 business days.

Still stuck?

You can email customer-success@toku.com to reach our support team. Please include your email address, organization name, and a description of what happened. Screenshots and videos are always welcome to speed up the troubleshooting process. Feel free to reach out any time for further assistance.